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For student services teams

The campus resource app for the help students can't find.

Financial aid lives on one site. Tutoring on another. Wellness on a third. By the time a struggling student stops looking, the help they needed was three clicks away.

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Trusted by leading student services teams at top U.S. colleges

Why students give up on finding the help they're entitled to

Every campus has the resources. The problem isn't that the help doesn't exist. It's that students have to navigate six websites and three logins to find it at 9pm on a Sunday. Most of them give up, and your retention numbers show it.

Stop sending students to six websites

One searchable directory. Tutoring, counseling, financial aid, food pantry, accessibility services. Where it is, who runs it, when it’s open.

Don't make students "lock up"

When a first-year can't figure out where to go, the safest move is their dorm room. Make the next step obvious before they retreat.

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Pricing

Help students find. Not help students search for.

“With Guidebook, administrators are able to create the app themselves without any IT support and non-technical content creators can easily upload and publish content.”
Meredith Aden
Assistant Dean for Law Student Affairs

Key features designed for student services teams in higher education

The student services choice of leading American universities

Guidebook powers campus resource hubs at over 75% of the top 50 U.S. colleges. Large universities replacing fragmented department websites with one central source. Small colleges making sure every student knows where the food pantry and writing lab are. Findability as retention strategy.

75%

of top 50 U.S. colleges

1 in 3

first-years don't return without the right support

1 app

for every resource, service, and deadline on campus

Help students can find at 9pm on Sunday.

Campus resources don't lose students because they don't exist. They lose students because nobody can find them at 9pm on a Sunday. Guidebook puts every service, contact, and deadline in one searchable app on the student's phone.

Every service, pinned to where it lives

The writing lab in the library basement. The food pantry behind the union. Counseling on the third floor of student health. Every service pinned to its actual location, with hours, contact info, and how to book. The help students need stops being three clicks away.

From "get ready" to "stay close"

Get ready: new-student resource intros, FAFSA timelines, midterm-prep previews. On campus: counseling pushed during finals, financial aid during the FAFSA window, tutoring during midterms. Stay close: end-of-semester checkpoints, summer aid reminders, fall return prep. The right help at the right moment, every term.

See which services students can't find

Average time in app. Items tapped per session. Comments and likes on resource pages. Which services got searched but never clicked, which never got opened at all. The findability gap your retention team needs before it becomes a withdrawal.

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Leading student services teams partner with Guidebook

Fairfield University

Fairfield University

Fairfield University

With Guidebook, Fairfield University connects students to essential resources that support their success on campus. The “Fairfield Thrive Guide” offers quick access to campus platforms, including recreation and residence life information, while also providing important public safety updates. Students can easily navigate university services, helping them thrive throughout their time at Fairfield.
Fairfield University

Charleston Southern University

Charleston Southern University

Charleston Southern University

Charleston Southern University uses Guidebook year round as a resource for students to find activities, sporting events, fitness schedules, and anything related to student life.

CSU Events schedules
Real time updates and live feed
Easy access to campus recreation, counseling services, career services, and more
Charleston Southern University

Royal Holloway University

Royal Holloway University

Royal Holloway University

Royal Holloway University uses Guidebook year-round as a resource for students to find activities, union events, travel and local area information, and anything related to student life.v

CReal-time updates through push notifications
Information about health, wellbeing and safety
Resources for academic and learning support
Royal Holloway University

What EDU teams have to say

“With Guidebook, we use an audio tour guide to help prospective students navigate campus, learn more about university offerings, and feel part of the campus community - even if they’re unable to visit in person.”

Steven Kelly

University of Calgary

“With schedules frequently changing, we needed a flexible solution to accommodate updates in real time. The team would print 40,000 programs to hand out at the events, which were costly, bad for the environment, and once printed, couldn’t be updated with constant changes.”

Open Days Team

University of Manchester

“We went from 200 hours and 5 staff members to just 25 hours and 1 person - compared with creating a website and printed programs.”

Kristin Sargeant

University of Edinburgh

“With Guidebook, administrators are able to create the app themselves without any IT support and non-technical content creators can easily upload and publish content.”

Meredith Aden

University of Memphis

“With Guidebook, we use an audio tour guide to help prospective students navigate campus, learn more about university offerings, and feel part of the campus community - even if they’re unable to visit in person.”

Steven Kelly

University of Calgary

“We went from 200 hours and 5 staff members to just 25 hours and 1 person - compared with creating a website and printed programs.”

Kristin Sargeant

University of Edinburgh

“When we started we yielded 40%. After implementing Guidebook our yield grew to 82%. We believe Guidebook had a strong impact on that growth.”

Andrea Crilly

Indiana Tech

“Our app costs 29% less than printing, and our student yield increased by 105% once we began using Guidebook.”

Andrea Crilly

Indiana Tech

“With schedules frequently changing, we needed a flexible solution to accommodate updates in real time. The team would print 40,000 programs to hand out at the events, which were costly, bad for the environment, and once printed, couldn’t be updated with constant changes.”

Open Days Team

University of Manchester

“With Guidebook, administrators are able to create the app themselves without any IT support and non-technical content creators can easily upload and publish content.”

Meredith Aden

University of Memphis

“With Guidebook, we use an audio tour guide to help prospective students navigate campus, learn more about university offerings, and feel part of the campus community - even if they’re unable to visit in person.”

Steven Kelly

University of Calgary

“We went from 200 hours and 5 staff members to just 25 hours and 1 person - compared with creating a website and printed programs.”

Kristin Sargeant

University of Edinburgh

“When we started we yielded 40%. After implementing Guidebook our yield grew to 82%. We believe Guidebook had a strong impact on that growth.”

Andrea Crilly

Indiana Tech

“Our app costs 29% less than printing, and our student yield increased by 105% once we began using Guidebook.”

Andrea Crilly

Indiana Tech

“With schedules frequently changing, we needed a flexible solution to accommodate updates in real time. The team would print 40,000 programs to hand out at the events, which were costly, bad for the environment, and once printed, couldn’t be updated with constant changes.”

Open Days Team

University of Manchester

“With Guidebook, administrators are able to create the app themselves without any IT support and non-technical content creators can easily upload and publish content.”

Meredith Aden

University of Memphis

The campus resource app students actually open.

Tutoring, wellness, financial aid, food pantry, advising, accessibility. One branded app means the student looking for help at 9pm on Sunday finds it. Retention is the version of that story your CFO sees.

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FAQs

[faq] Q: How does Guidebook help students find campus resources when they actually need them? A: Guidebook puts resources like financial aid, tutoring, counseling, wellness, food pantry, advising, housing, and accessibility support in one branded campus app. Students can search, save, map, and revisit the help they need without decoding six department websites. Q: Is Guidebook meant to replace our student portal? A: No. Your portal can keep handling transactions like grades, registration, and account balances. Guidebook helps with the student-facing layer: what is happening, where to go, who to contact, what deadline is coming, and what support is available right now. Q: How can Guidebook support retention work? A: Retention often depends on whether students find help before they disappear. Guidebook gives teams clearer signals: resource views, search patterns, saved items, event engagement, push engagement, and follow-up actions. That helps student services teams see what students are reaching for and where gaps remain. Q: Can departments update their own resource information? A: Guidebook is built so content can be updated without a long technical process. Hours, locations, contacts, deadlines, and resource descriptions can stay current, which is the difference between a useful campus resources app and another stale directory. Q: How does Guidebook make resource content feel less bureaucratic? A: Students should not have to know which office owns a problem before they can get help. Guidebook lets you organize content around student needs: I need tutoring, I need food support, I need counseling, I need financial aid help, I need to find the office. Q: What should a campus resources FAQ help answer? A: It should answer the questions students ask before they ask a person: where is this office, when is it open, who can help me, do I need an appointment, can I save it, and what should I do next. Guidebook turns those answers into something students can carry. [/faq]
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